Identifying realistic and measurable goals is only the start of the change story. You also need to know whether you have realised those goals, or if you are at least on track to realising those goals. Which means you need:
- A set of metrics that will allow you to track progress against your goals.
- Steps within your business processes that facilitate measurement of your metrics.
- Tools that automate measurement of performance metrics, where appropriate.
- Reporting processes that summarise and deliver your metrics to decision makers.
Our Approach
Every investment into business process improvement must always start with a business case. We take a methodical approach to creating a proposition that is backed up by robust evidence and strong linkages to high-level strategic objectives.
We have the expertise to translate your business case into meaningful indicators that can be set up and measured within your business. We also have the capability to integrate and harmonise data and develop reporting solutions to automate this process to the greatest extent possible.
We can then oversee this process of benefits tracking and provide regular Benefits Realisation Reporting, which is the tool by which we can help you track your organisation’s progress towards achieving return on investment.
Contact us today to learn how we can help you to ensure that you are realising the benefits of your key investments in business improvement.